East Bay Window Cleaning & Maintenance, INC. (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following information:

Personal Information:

Name

Email address

Phone number

Business information

Payment information (processed securely through third parties)

Automatically Collected Information:

IP address

Browser type

Device information

Pages visited

Website activity

How We Use Your Information

We use your information to:

Provide services

Process requests, filings, or transactions

Communicate with you regarding your requests

Improve our services and website

Send updates, reminders, or service-related messages

SMS & Mobile Information

By providing your phone number through our website forms, quote requests, or direct communication, you consent to receive text messages (SMS) from East Bay Window Cleaning & Maintenance, INC.

These messages may include:

Appointment reminders

Service updates

Notifications related to your request

Follow-ups regarding your inquiry

Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes.

Payment Information

All payment information is processed securely through third-party providers. We do not store full credit card details on our servers.

Cookies & Tracking

We use cookies to:

Improve website performance

Understand user behavior

Provide a better browsing experience

You may disable cookies through your browser settings.

Third-Party Services

We may use third-party services such as:

Payment processors

Analytics tools (e.g., Google Analytics)

Advertising platforms

These providers only access information necessary to perform their services.

Data Protection

We implement reasonable security measures to protect your personal information.

However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

Access your personal data

Update or correct your information

Request deletion of your data

To do so, please contact us directly.

Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact us:

East Bay Window Cleaning & Maintenance, INC.

📞 510-729-1969 - +1 510-636-5190
📧 [email protected]